CSL Plasma - East Point, GA - Reviews, Appointment & Contact (2024)

Hot GRITS Ent

Soooooooooo, I went here today to donate. Well, upon leaving this gentleman was shot in his leg in the parking lot. AND THE STAFF, WAS ABSOLUTELY HORRIBLE!!!!!!!! THE “CENTER MANAGER” WAS TERRIBLE!!!!! He had a VERY NASTY DISPOSITION THE ENTIRE TIME. Someone was trying to help the guy and he began to yell and continuously state he has nothing to do “with that.” Then, the “watching” staff began to take on the same attitude. The “CENTER MANAGER” not one time, even engaged with the young man. His brash mannerisms and overstating not having anything to do with it, truly showed his lack of pure humanity. At one point, he even yelled at the staff…”We don’t have anything, to do with that. Get back to work!!!” Ohhhhhhhh, the guy was shot and robbed in the parking lot and came inside for help. He had just exited the building from donating, before he got shot by someone else who was also in the building. It seemed their MAJOR concern was, what they needed to clean up with if blood was on the floor.

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Kenny Vasquez

This was my first time donating plasma and it was really great. Everyone was extremely nice, professional, attentive and patient. Nice welcoming vibe and always eager to answer my questions. Considering my blood was not exactly flowing how it should be, probably because I didn’t drink enough water, which is on me, I still had a very relaxing time. So thanks to the entire staff. It is appreciated! KV

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Trevor Rogers

The machines are faster than at other donation places. The people are courteous and mostly professional. The bathroom could use an overhaul. Overall not a bad experience at all. I would recommend at least trying CSL out.

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Karisse Michel

Came here this morning 9/14/2023 as a new donor. there was a male staff with dreads and he was great!!! But when it was time to get to the nurse as soon as I walked in the room her negative energy was on 100!! She didn’t even bother to greet me She told me I couldn’t donate because of some paperwork they gave me that I never returned yet from 3 years ago she didn’t even offer to get me Additional paperwork or have an ounce of compassion while giving me very upsetting news. She was heavy set, light skinned, had on a short blonde wig in a slanted ponytail, and what appears to be skin tags alll over her face.

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M Hester

I’ve been donating for years. Changed locations because it was closer to home. Bad decision. Poor service. Manager stands in front popping gum… horrible service. I went to do questions thru qpp I was Deferred for behavior. Only Ask to be taken down before they set up. Good luck here

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Christof Harrington

Poor customer service, poor nursing staff, employees move slowly reason seaming to be from laziness. No one seems to care about the word customer service. They tried to sit me in a seat with blood. T hen hooked me up to a very obnoxiously loud machine that was broken, and to end it the seat with blood was still unclean when I left…..

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queionta bailey

CSL Deanna is a great manager she have so much patience the best striker ever!

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Mike R

I arrived on a Monday Afternoon (1:45pm) I scheduled an appointment via the app just to be told that they do not take appointments. Luckily the line wasn’t very long, the woman at the front desk stated mainly because it was pre-rush hour as well as tax season. I then gave them my ID & social, watched a 30 minute new donor video, received a vein check, showed proof of address, gave a finger scan & also had my photo taken, answered 62 questions @the kiosk which took no longer than 5 minutes, received a vital check, physical, donated my plasma & left. The customer service & nurse-patient engagement was standard. Best to go as early as possible whether you are a new or returning donor as you don’t want to get caught in the rush or be around too many people while donating.

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Chaka Sol

Came here to donate for the 1st couple of times. Worst donation center in Atlanta. THEY are VERY SHORT STAFFED AND VERY CARELESS. The equipment is old and most of them or OUT OF ORDER. Wait times are extremely long. Not because of the amount of donors but becus of the lack of work ethic from the employees. This facility is very unorganized and all over the place. Save yourself a trip and skip this place!!!!!!

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Man Williams

These people are rude and very unprofessional. I asked to speak with a manager and a manager never came and the security guard is very negligent and abuses his authority. I have seen employees quit or change centers because of the lack of professionalism in this place. The sad part about it is when you contact corporate and tell them they don’t do anything to improve. I also feel like 60 dollars isn’t enough compensation for standing in a line for hours and to be pricked by people who aren’t really certified to be phlebotomist

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